5 Reasons Why Having a Remote IT Team on Standby Is a True Lifesaver
Any amount of downtime can have a detrimental impact on productivity and will impair your ability to meet deadlines as well as potentially costing you money too.
If your business does not have the security of access to managed services that can get your IT system back up and running as quickly as possible it could prove to be costly and cause the sort of disruption to your performance that could have been avoided.
Here is a look at some of the compelling reasons why you need the comfort of knowing that you have a remote IT team on standby and some of the clear signs that your current options are inadequate.
Does your system pass the stress test?
First of all, it would be a good idea to take the time to revisit your backup plans and disaster recovery procedures so that you can find out whether they are currently fit for purpose.
It is essential that you regularly stress test your systems to find out how well equipped you are to deal with an IT issue that takes your system down or a cyber attack that aims to compromise the security of your data.
Do you have the right resources?
Leading on from that stress test, you might discover that there are certain skills or services that you need to utilize in a challenging system, but don’t have the resources in-house to meet those demands.
A remote IT backup solution could well fill the gaps that leave you exposed so that you can limit the downtime damage and get up and running again as quickly as possible.
A backup solution available 24/7
IT problems are obviously hard to predict and if you discover an issue outside of normal office hours it could mean that your business suffers for longer than necessary while waiting for a member of the in-house IT team to respond.
One of the advantages of signing up for managed IT services is the fact that you can enjoy around-the-clock protection and restore backups without as much of a delay.
Cloud-based backup solutions make it easier to operate a global business operation that never sleeps, which is why you also need an IT solution that offers 24/7 support.
What happens if your system goes offline?
Another clear advantage attached to having access to remote IT support is when your business operation is taken offline for whatever reason, you have a remote backup plan that can be called into action.
This means your business will suffer less downtime because you will be able to get back online quicker.
Too much for your IT team to deal with
Even if you have your own in-house IT team the reality is that they are already probably overstretched in trying to deal with a high volume of calls on their time and skills.
Being able to use an external resource who can step in at a moment’s notice is a sensible backup strategy and it will mean that your workflow is not interrupted, even when your own IT team hasn’t got the time to deal with a particular problem.
When you consider the potential consequences of going offline for any amount of time, it makes sound business sense to have an IT strategy that includes remote access options.