Oracle integrates ServiceNow into its cloud infrastructure

Oracle integrates ServiceNow into its cloud infrastructure

Businesses have migrated to business innovation even more than before over the last year to safeguard profits, improve the financial, and continue pursuing productive capacity in today’s modern decentralized workplace environment. A solid cloud strategy seems to be a crucial part of any business’s digital transformation strategy.

IT firms require a single database schema and cross-enterprise consistent predictors to create the biggest hybrid cloud. This enables someone to conduct business to use a particular identity around the whole IT lifecycle, allowing them to think accordingly, focus on improving, and modify on a solitary cloud-based system.

Before going on to how oracle integrates ServiceNow into its Oracle cloud infrastructure we will first know what is Oracle cloud infrastructure and the ServiceNow platform.

Servicenow Platform:

ServiceNow would be a cloud-based automated business system that allows foster prosperity cost efficiency by simplifying regularly scheduled work tasks.

ServiceNow has developed its roots in IT Systems Integration by becoming the enterprise managed services platform for companies, grouping all business processes from customer support to HR to safety and more.ServiceNow seems like one of those uncommon operating systems which would provide a quick financial return and proceed to provide substantial value as the firm’s utilization grows. To gain a deep understanding of the ServiceNow platform, servicenow training is very helpful for your business growth and expansion in correlation to Oracle. 

Oracle Cloud Infrastructure(OCI):

Oracle Cloud Infrastructure seems to be a collection of cloud computing that makes it possible to create and operate a variety of applications and service providers in a massively scalable secure way. Oracle Cloud Infrastructure offers superior computing power (as physical hardware instances) as well as processing power in an adaptable underlay virtualized environment that is safely available from one’s on-premises power grid. In order to know more data related to the Oracle service bus training is very beneficial.

Many cloud-based security problems are faced by the intricacy, which results in malfunctioning assets and unprotected interaction, displaying 2 separate threat vectors. Oracle has come up with its cloud infrastructure and works together just to decrease cloud potential threats at no extra cost.

Oracle integrates ServiceNow into its cloud infrastructure:

ServiceNow has indeed been incorporated into one of Oracle Cloud Infrastructure, as per the company. Because of the assimilation, enterprise users will be able to manage OCI (Oracle Cloud Infrastructure) funds through their current ServiceNow web application as well as the ITOM (ServiceNow IT Operations Management) Accessibility application, providing them with a centralizes to handle their public cloud resources from the cloud providers and Oracle.

According to a press statement, this system provided clear insight into cloud-based cloud services, infrastructure as a service, and containers as resource provisioning. The mixture of the two providers will also assist a broad spectrum in tracking cloud-native ecosystems, including the use of normalized cloud labels to chart services and infrastructure for speedy problem detection and evaluation.

“With such an assimilation, ServiceNow, as well as Oracle, are making it much easier for businesses to obtain efficiency for dispersed organizations to work services and products quicker, connect directly prominent business insights, and produce beautiful perspectives for staff,” says Jeff Hausman, VP & GM of supply chain management (ITOM, ITAM, security) and information foundations at ServiceNow.

The chief executive at ServiceNow states that Clients who use the Now Platform and OCI together would get the best experience: a smooth integration that optimizes the significance of cloud investment opportunities, and also the capacity to integrate machine learning and artificial intelligence for constructive activities.

“Corporate clients are constantly relocating to a cloud-based ecosystem and require a simplified plan to handle all of the cloud services,” said Twaddle, VP of goods or service, industrial sectors, and partnering for Oracle Cloud Infrastructure.

It is a huge move forward for almost all of our clients who rely on Oracle as well as other significant cloud service providers to operate mission-critical applications. Clients could now track and edit all of one’s cloud resources, such as Oracle, through their current ServiceNow Service Management Platform.

How is cloud visibility simplified?

Obtaining exposure into the workforce relocation even when controlling service delivery is challenging, particularly as businesses had already transitioned to major differentiating or variant work models. Even so, when combined with OCI, the ServiceNow ITOM Accessibility system provided deep transparency into the multi-cloud platform as a service (IaaS), infrastructure as a service (PaaS), as well as containers as a service (CaaS) resources.

However, the data gathered from the ITOM visibility will empower the variant projects of the ServiceNow platform such as:

  • ITOM Health: Collects warnings from infrastructure happenings recorded by third-party management tools and Exploration and maps those to approved changes in order to evaluate IT facilities, discuss problems, and inhibit service outages.
  • ITOM Optimization: Provides solutions for provisioning cloud-based services and infrastructure, as well as for attaining optimum governance and cost accessibility.
  • Software Asset Management (SAM) monitors settings that affect software license expenditure within It ecosystems and cloud services.
  • Customer Service Management: Diagnoses and reconciles IT structural problems utilizing adjacent actual data.
  • IT Service Management: Organizes and provides services in ITOM Accessibility service maps, and also tracks alterations and occurrences operated and maintained mostly By Managed Services application areas.
  • IT Business Management: Requires a clear understanding of one’s organization’s implementations.
  • Security Operations: Will provide security breaches in the sense of ITOM Accessibility to determine which applications are applicable.

Teams could use ServiceNow’s holistic IT asset information to track tasks like envisioning adjustments, ability to track occurrences, and meeting license agreement regulatory compliance. Indeed, Oracle had already validated ServiceNow Discovery and Software Asset Management as third-party tools for Oracle contractual incidents and software evaluations.

This convergence also assists the broad spectrum in tracking cloud-native ecosystems, allowing for faster delivery processes to fulfill consumer industry needs. IT team members, for instance, will now use streamlined cloud labels to map services and infrastructure for immediate problem identification and resolution.

AI-based solutions act as a rescue for the many competitive organizations at present. Because of the limited equipment or funds, some major challenges are not faced by the companies. When considering such a point, OCI came into existence with the Servicenow integration by using AI-powered solutions to annotate the issues even before they arise.


Hope you got enough information on how the ServiceNow integration into the oracle cloud infrastructure drives impeccable results for the organizations. Had any doubts drop your queries in the comments section.

VarshaDutta Dusa

I am VarshaDutta Dusa, Working as a Senior Digital Marketing professional & Content writer in HKR Trainings. Having good experience in handling technical content writing and aspires to learn new things to grow professionally. I am expertise in delivering content on the market demanding technologies like Mulesoft Training, ServiceNow Training, Oracle Service Bus Course, SQL Server DBA Course, Elasticsearch Course, Jmeter Course, ELK Stack course, Kibana, ServiceNow HR Service Management, etc.